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This warranty is limited to the original purchaser, and is not transferable to subsequent owners of the product. The warranty is only available when purchased from authorized sellers; EXA LLC is the only authorized seller. EXA Parts warrants its products to be free from defects in material or workmanship under the following conditions: The warranty period starts the day the product is delivered. EXA will repair or replace, free of charge, any product which, under normal conditions of use and service, proves to be defective in material or workmanship and which is within the applicable warranty period. This warranty, however, does not cover any labor costs incurred in diagnosis of defects, removal or re-installation of a product, nor does it cover any other consequential expenses. A dated purchase receipt, repair order or other written proof that the product is within the warranty period will be required in order to be eligible for free repair or replacement.
SHIPPING & SERVICE
ORDER PROCESSING TIMES & ORDER TRACKING
Orders typically take 2-5 days to process before they ship – excluding weekends and holidays. During Holidays processing times may take up to 5 days. You will receive an email confirmation with the shipping tracking number when your order ships. Occasionally, we may ship multiple piece orders out from multiple locations to get your order to you as fast as possible. In this case, you will receive an email outlining what was shipped and what is pending.
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